General conditions

Access to and use of this website are subject to the following conditions.

By using this website you agree to the terms of use, which may be updated from time to time.

We encourage you to visit this page regularly to be aware of any changes that may arise.

We reserve the right to withdraw or change products and services without prior notice.

We are not responsible if, for any reason, this website is unavailable in a certain period of time.

We do not use cookies, nor do we collect personal data from users of our website.

Carpintaria Rocha is not responsible for any damages resulting from the use (or inability to use) the site, including damages caused by viruses or any inaccuracy or imperfection of the information, unless such damage is the result of negligence or negligence on the part of Carpintaria Rocha.


Intellectual property and contents

All intellectual property rights and contents available through this website are the property of Carpintaria Rocha. You may save, print, or display the content for your own personal use only. The publication, manipulation or reproduction, in any format, of any content of this website or the link of it to any business or company is not allowed.

All data contained in this website is strictly informative in nature, and the photos presented may not correspond exactly to the final version of the commercialized pieces. The content and information made available on this website may at any time be changed by Carpintaria Rocha without prior notice.


Privacy Policy

The Carpintaria Rocha is committed to respecting the privacy of its users, for this reason, the following Privacy Policy is designed to properly inform users of how the website works and how your personal information is treated. References in this Privacy Policy to "Carpintaria Rocha", "we", "us" or "our" refer to CARPINTARIA ROCHA, LDA.
Any changes to our Privacy Policy, subsequent to your active submission of personal data that might question the purposes for why it was given, can be found on this page.


Preservation of personal information

In accordance with the General Data Protection Regulation (RGPD) - Regulation (EU) 2016/679 of the European Parliament and of the Council - all personal data supplied will be subject to computer processing and will be in our possession.

After collecting the personal information that you voluntarily transmitted to us, we will preserve and maintain it until otherwise instructed, or for the minimum period necessary for the purposes that led to its collection or processing, or for the period of time authorized by the National Commission for the Protection of Data. The preservation of this information allows us to continue to provide you with personalized services without interruption.

Any user may freely choose whether or not to provide any individualized personal information.

By making your personal data available you are authorizing the collection, use, and disclosure of such information between Carpintaria Rocha and its subsidiaries in accordance with the rules set forth herein, namely not to use information relating to users and have been authorized by them, except for the purposes for which it is intended.

As provided in the Data Protection Regulation, the holder of the personal data provided may, at any time, exercise its right to oppose marketing communications, rectification, and cancellation of any personal data provided, which may be exercised through the email:
Any form on this site allows to subscribe you to the newsletter database according to the principles outlined in this section.


Security and use of information

Carpintaria Rocha commits itself to ensure the privacy of its website visitors on the Internet. In addition to guaranteeing the confidentiality and absolute secrecy of the data to which we have access, we commit our selves to use it within the strict purpose for which it was collected, never allowing the sale, rental or availability to any third party of any personal data sent by our website users

Carpintaria Rocha respects the most correct and effective practices in the field of security and protection of personal data, ensuring all measures are taken accordingly to the current technical knowledge to prevent loss, misuse, alteration, illegal intrusion or removal of personal data. Still, it is important to note that no method of communication or electronic storage is totally safe, for that reason we cannot guarantee that they will not be viewed by third parties.


Cookies Policy

Cookies used on our website serve to improve its performance and your experience as a user. Cookies are small text files stored on your device that collect information about the device and its user experience.

This information is used to record visits and statistics about user activity on the website.

Holders of this domain do not use the information contained in these files for commercial purposes with third parties, nor do the cookies store data that may be used for marketing purposes.

By browsing this website, you are consenting to the use and storage of cookies on your device. Most browsers automatically accept cookies. You can prevent them from being stored on your device by setting your browser to not accept cookies. Cookies stored on your device can be deleted at any time.


What is the purpose of cookies?

Cookies help you get the most out of our websites, they help determine the usefulness, interest, and the number of uses of websites, allowing for faster and more efficient browsing, thus eliminating the need to repeatedly enter the website's information.


What types of cookies do we use?

Essential Cookies
They allow browsing the website and the use of your applications, also allowing access to safe areas of the website. Without these cookies, the services you have requested can not be provided.

Analytical Cookies
They are used to analyse how users use the website and monitor its performance. This allows us to provide a high-quality experience by customizing our offer and quickly identifying and correcting any problems that are identified. These cookies are used only for the purpose of statistical creation and analysis, without ever collecting personal information.

Functionality Cookies
They uphold user preferences about using the website, so you do not need to re-configure the website each time you visit.

Third Party Cookies
Measure the success of applications and the effectiveness of third-party advertising. They can also be used to customize a widget with user data.


Cookies can be:

Permanent – They remain stored, for a variable time, at the level of the browser in their access devices (pc, mobile, and tablet) and are used whenever the user makes a new visit to the website. They are generally used to direct navigation according to the interests of the user, allowing us to provide a more personalized service.

Session– These are temporary, remain in the cookies of your browser until you leave the website. The information obtained allows you to identify problems and provide a better browsing experience.


Cookie Management:

Some cookies are deleted as soon as you close the tab or browser (depending on which browser you use), others are renewed with each visit, and others are deleted after a period of time.

You can configure the devices and browsers you use to reject some or even all of the cookies. The most common method is by anonymous browsing.

Information about "Incognito Navigation" and Cookies management in the Chrome browser:

Information about "Incognito Navigation" and Cookies management in the Firefox browser

Information about "Incognito Navigation" and Cookies management in the Safari browser:

Information about "Incognito Navigation" and Cookies management in the Internet Explorer browser:

You can also get more information on how to handle cookies here:

To manage cookies in your Chrome browser:

To manage cookies in the Firefox browser:

To manage cookies in the Safari browser:

To manage cookies in the Internet Explorer browser:

For information on how to delete cookies in other browsers:

If you take the action of blocking or deleting cookies in this domain, you are restricting a significant portion of the features that are available that could lead to unexpected behaviour.For more information about cookies and their use, we suggest you check the following links:

To control the collection of information from third-party cookies, you can do so here:

DNT (Do not track) is a standard that is not adopted by default by many third-party cookies. To see if your browser navigation is being monitored and change your settings, click here:


Cookies used:

Google Analytics
Duration: 2 years
Responsibility: Google Inc.
Reason for use: Session registration, page movement and interaction with content for statistical purposes
More information and opt-out:

Duration: 1 year
Responsibility: Google Inc.
Reason for use: Records user actions after interacting with ads for the purpose of measuring and adjusting advertising effectiveness (Used only by Google)
More information and opt-out:

Google Maps
Duration: Session
Responsibility: Google Inc.
Reason for use: Collects anonymous information about the interaction with the map for statistical purposes. (Used by Google only)
More information and opt-out:

Duration: Session
Responsibility: Google Inc.
Reason for use: Collects anonymous session information and interaction with videos for statistical purposes and activity registration with possible advertisements on the content. (Used by Google only)
More information and opt-out:

Session ID
Duration: Session
Responsibility: Our own
Reason for use: Anonymous registration maintained during the session, from entering this site (websites) until it leaves, to memorize user preferences.

Cookie Consent
Duration: 1 year
Responsibility: Our own
Reason for use: It registers the consent of the user to our cookie policy.


Arbitration Center - Law 144/2015

Company not affiliated with an ADR entity (Alternative Dispute Resolution).

In the event of a dispute, the consumer may use an Alternative Dispute Resolution entity:

Information Center, Measurement and arbitration of Conflicts of Consumption of the Algarve Geographical area covered: Faro district
Phone: 289 823 135

Arbitration Center of Conflicts of Consumption of the District of Coimbra
Geographical area covered: Arganil, Cantanhede, Coimbra, Condeixa-a-Nova, Figueira da Foz, Góis, Lousã, Mira, Miranda do Corvo, Montemor-o-Velho, Oliveira do Hospital, Penacova, Penela, Soure, Tábua, Vila Nova de Poiares.
Phone: 239 821 690

Arbitration Center of Consumer Conflicts of Lisbon
Geographical area covered: Lisboa, Alcochete, Almada, Amadora, Azambuja, Barreiro, Cascais, Lisboa, Loures, Mafra, Moita, Montijo, Odivelas, Oeiras, Palmela, Seixal, Sesimbra, Setúbal, Sintra e Vila Franca de Xira.
E-mail: /
Phone: 218 80 70 30

Porto Consumption and Arbitration Information Center
Geographical area covered: Arouca, Espinho, Gondomar, Maia, Matosinhos, Oliveira de Azeméis, Porto, Póvoa de Varzim, Santa Maria da Feira, Santo Tirso, São João da Madeira, Trofa, Vale de Cambra, Valongo, Vila do Conde e Vila Nova de Gaia.
Phone: 22 550 83 49

Arbitration Center for Consumer Conflicts of Vale do Ave/ Arbitral Tribunal
Geographical area covered: Cabeceiras de Basto, Fafe, Felgueiras, Guimarães, Póvoa de Lanhoso, Póvoa de Varzim, Santo Tirso, Trofa, Vila do Conde, Vila Nova de Famalicão, Vizela, Vieira do Minho e Vizela.
Phone: 253 422 410

CIAB – Centro de Informação, Arbitragem e Conflitos do Consumo
Geographical area covered: Amares, Arcos de Valdevez, Barcelos, Braga, Caminha, Esposende, Melgaço, Monção, Montalegre, Paredes de Coura, Ponte da Barca, Póvoa do Lanhoso, Terras do Bouro, Valença, Viana do Castelo, Vila Nova de Cerveira, Vieira do Minho e Vila Verde.
Phone: 253 617 604

Arbitration Center of Consumer Conflicts of Madeira
Phone: 291 203 800

More information on consumer portal:
Subject to prior agreement, ADR procedures are voluntary, so we reserve the right not to participate / join ADR procedures

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Carpintaria Rocha © 2018 - 2024